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Coronavirus Update details

Coronavirus Update

We will re-open our shop to the public on
 Monday 12th April at 10am.

Coronavirus Update 6th April 2021

As per government guidelines from 5th April 2021 we can re-open our shop to the public on Monday 12th April 2021

Opening times: From 12th April 2021
Monday - Friday 10am - 4pm
Saturday, Sunday & Bank Holidays: Closed

Opening times: From 17th May 2021
Monday - Saturday  10am - 4pm
Sunday & Bank Holidays: Closed

Wednesday late night/beginners night will not recommence this year. We will review this in 2022.
These opening times are subject to the Government roadmap out of lockdown remaining as planned

We have followed the Government guidance set out for the re-opening of retail shops. Safety measures will be in place to protect customers and our team.
T
he virus is still present therefore we ask that all customers follow the safety guidelines we will have in place.
Please familiarize yourself with these.

Customers and staff with symptoms are requested not to enter the store.

Store Entry
Face masks must be worn correctly at all times.
We will manage entry into the store, only allowing a limited number of people in at any given time.
If the store is to the maximum capacity there will be a sign on the entrance door asking you to wait outside until a customer exits the store. Please stand 2 metres away from the entrance door to ensure social distancing is maintained.
We would encourage customers to shop alone where possible.
Customers who are accompanied by children must take responsibility for supervising them at all times.
We cannot accept dogs on the premises during this time.
Sanitising, Hygiene & Cleaning
An automatic sanitiser machine is situated just inside the entrance door on the wall at the right-hand side. It is essential that you sanitise your hands when entering the building.
If you prefer to wear gloves you must sanitise your gloves on entry.
Customers are requested to avoid handling products whilst browsing where at all possible e.g. machinery, tools.
Shopping trolleys & baskets will be sanitised after each use.
Shopping trolleys that are taken to the car park, on return please leave them in the designated area outside. This ensures we can then sanitise them. On entering the store please do not take trolleys from this outside area.
Staff will be washing and sanitising their hands frequently.
Social Distancing
Customers & staff to maintain the 2-metre social distancing rule wherever possible. Floor markings have been put down to help facilitate social distancing.
While at the till point please stand behind the screen while being served.
One-way System
Where possible we will have a one-way flow through the store.
Arrows are on the floor to guide you through the store.
Payment Terms
Card payment is the preferred method of payment to avoid handling cash.
Customer Toilets
Our customer toilets will be closed.

Online & Telephone ordering remains unchanged.
Ordering
We can still take orders via our online shop 24/7 and by telephone (01723 859545).
Delivery
We will work hard to get all orders placed before 12pm dispatched on the same day.
Please be aware this also affects couriers who are working extremely hard.

Collections
Order online or by telephone to collect. Telephone 01723 859545. Collection can only be made during our shop opening hours.


We are all in this together.

We have worked extremely hard during all the lockdowns to keep ourselves; our team and families safe whilst maintaining a service to our customers via mail order and click/collect. We ask that you respect the guidelines in place to try and keep yourselves, us, and other customers safe.


We would like to thank you for your continued support, custom and positive feedback during the lockdowns it is really appreciated.
We look forward to seeing you soon.

As you are aware Government guidelines are changing daily. Please keep checking our website for updates.

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