Coronavirus Update 24th March 2020

Collections
Collections are now only for logs, this can be done by arrangement, please phone (01723 859545) so we can confirm a date and time.

When collecting we ask that you adhere to the safe distancing rule and the requests of our team for us all to remain as safe as possible.
We would like all goods including logs to be paid for by card or PayPal before collection. This is to help with less contact.

Coronavirus Update 21st March 2020

Due to the fast-changing circumstances with Coronavirus it is with a very heavy heart that we have made the difficult decision to close our shop temporarily as of Saturday 21st March at 4pm as a precautionary measure. 
The health of our customers and team is our number one priority.

Please take the time to read below.

Ordering
We can still take orders via our online shop and telephone (01723 859545).
Our telephone lines will be open:

Monday - Friday, from 9am - 4pm, and Saturday from 9am-3.30pm.
Out of these hours you can either leave a message on our answer phone or send us an email (email address can be found on the top of our home page on our website)
We will get back to you as soon as we possibly can.

Delivery
We will work hard to get all orders placed before 1pm out on a next working day courier service to UK Mainland (excluding Scottish Highlands) 

If very small items, we will post 1st class. 
Pallet freight unfortunately cannot be a next day service.
Please be aware this also affects couriers who are working extremely hard in challenging circumstances, there may be delays to your delivery.

Collections

If you want to collect any goods, or logs, this can be done by arrangement, please phone (01723 859545) so we can confirm a date and time.

When collecting we ask that you adhere to the safe distancing rule and the requests of our team for us all to remain as safe as possible.
We would like all goods including logs to be paid for by card or PayPal before collection. This is to help with less contact.

Technical or advice queries
Please contact us by telephone (01723 859545) or email.
Our telephone lines will be open:

Monday - Friday, from 9am - 4pm, and Saturday from 9am-3.30pm.
Out of these hours you can either leave a message on our answer phone or send us an email (email address can be found on the top of our home page on our website)
Please bear in mind that this has effected some of our suppliers who are also running on limited staff and reduced hours. We will get back to you as soon as we possibly can.

Please keep checking our website or telephone us for updates as you are aware things can change daily.

We are sorry for any inconvenience this may cause.

Thank you for your custom and support at what is a difficult and challenging time for us all.

On behalf of all of us at Snainton Woodworking please take care of yourselves and your families..
We look forward to seeing you once it is safe to do so.